FAQ

  • What are the features of the 40oz Stainless Steel Tumbler?

    Our 40oz Stainless Steel Tumbler is designed to keep your beverages hot for up to 12 hours and cold for up to 24 hours. It features double-wall vacuum insulation, a spill-resistant lid, and a durable, sweat-proof design.

  • Is the tumbler dishwasher safe?

    Yes, the 40oz Stainless Steel Tumbler is top-rack dishwasher safe. However, for the longest-lasting quality, we recommend hand washing.

  • Can the tumbler fit in a standard car cup holder?

    Due to its large 40oz capacity, the tumbler may not fit in standard car cup holders. Please check the dimensions of your cup holder before purchasing.

  • Is the lid secure and spill-proof?

    The tumbler comes with a secure, spill-resistant lid. While it helps prevent spills, we recommend keeping the tumbler upright to avoid leaks.

  • What materials are used in the tumbler?

    The tumbler is made from high-quality, food-grade stainless steel, ensuring it is BPA-free and safe for daily use.

  • Does the tumbler come with a warranty?

    Yes, we offer a 30-day warranty on the 40oz Stainless Steel Tumbler. If you experience any issues, please contact our customer service team for assistance.

  • Can I customize the tumbler with my name or a different logo?

    While we don't offer personalization with names, we do accept custom design requests. Please submit an inquiry using the form on our website for more details and options.

  • Where can I purchase the 40oz Stainless Steel Tumbler?

    You can purchase the tumbler directly from our website. Simply add it to your cart and proceed to checkout. We also offer shipping to most locations.

  • How long will shipping take?

    Shipping times vary based on your location. Typically, orders are processed within 1-4 business days. We use UPS to ship within the US and USPS Global Post to ship internationally. Delivery times will depend on the shipping method selected at checkout.

  • Can I return or exchange the tumbler if I’m not satisfied?

    Yes, we have a 30-day return policy. If you are not completely satisfied with your purchase, please click the link at the bottom of the page and follow the instructions to initiate a return or exchange.

  • How can I contact customer service?

    You can contact customer service using the contact form on our website. Our team is available Monday through Friday from 9 AM to 5 PM EST.

  • Do you offer bulk discounts for large orders?

    No, we do not offer bulk discounts for large orders. Each product is priced individually to ensure fairness to all customers. If you have any further questions or inquiries, please don't hesitate to reach out to us.

Contact us.

Our team will get in touch with you promptly to address your inquiries or concerns.

Return & Exchange Center

Welcome to our Return & Exchange Center! For hassle-free returns or exchanges, we're here to assist you every step of the way. Thank you for choosing Sawdust and Honey!

To access our Returns and Exchange center, please follow the link below.